10 Signs Your Website Is Costing You Customers

Table of Contents

• The 10 signs
• Quick self-test
• Next steps

The 10 warning signs

1. Page takes longer than 2 seconds to load
2. Hero copy is generic ('Welcome to our website')
3. No clear primary call-to-action
4. Mobile menu is awkward
5. No visible proof (reviews, case studies)
6. No instant contact option (WhatsApp/chat)
7. Contact form has 8+ fields
8. No schema markup
9. Last blog post is from 2022
10. You can't easily edit it yourself

Quick self-test

Open your site on a 4G phone. Can a stranger figure out what you do, why they should care, and how to contact you — in under 10 seconds?

Next steps

Run our free AI website audit and book a call.

Frequently Asked Questions

How do I know if I'm losing customers?

Compare your conversion rate to your industry — 1% = poor, 3% = average, 5%+ = great.

Want an instant baseline?

Run our free AI Website Audit. Claude analyses your live URL and scores SEO, AI search visibility, conversion and performance in 60 seconds.

Ready to start?

Book a free strategy call with WebsiteAndGo or request a fixed-price proposal within 48 hours. We're a senior UK team — no offshore handoffs.

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